Hung Truong: The Blog!

Hung Truong on The Radio!

A few months ago, when I was living in Seattle, I went with my .gf and friend to a tour of Theo Chocolate. It's a chocolate factory about two blocks from where I used to live that does organic chocolate. On the day of our visit, a news reporter was doing a radio spot for NPR on the factory. She asked to follow us around and we told her that was cool.

I looked for the spot for a while online, but I couldn't find it. Just now, I was looking at searches on how people get to my website, and I found one misspelled query for “Hung Troung” that I followed and led to this blog post. It's the news report that I appeared in so long ago!

I guess the lady didn't have a lot to talk about because she used a lot of my random quotes. One of the funniest things that happened on the tour was this little kid (maybe 8 years old?) who kept on spewing non-sequiturs like “My uncle has a tree” and “I like pie” when asking questions. He reminded us of the I Like Turtles kid. I wish the reporter had gotten him in the story.

I also remember the tour guide being a little over the top. Like in terms of being dramatic and stuff. I remember hearing someone say that she just got back from doing some audition, so maybe that was why.

When the factory found out that the reporter had been following us around the whole tour, they felt sorry for us and got us some boxed confectionary candies. That was really nice. I think they were like $20 each or something and we got one each. Score! Thanks, Theo!

Oh, and I think it's kind of apparent that I mumble a lot, or maybe I was just nervous. I should work on that. Here's the audio of the story and the transcription (Fair use?): Note: I lost the mp3!

Remember Charlie and the Chocolate Factory? Where four lucky kids win a tour of Willy Wonka’s secretive candy plant? Well, Theo Chocolate isn’t that exclusive—but you better call ahead.

Just one measure of its success; it’s tours are booked solid.

Hung Truong: “Make sure you call ahead because the tour’s so popular. I think I reserved like four weeks or something in advance? That’s really early.”

Hung Truong came to Theo Chocolate to see where the candy he buys is born.

Hung Truong: “Oh wow the fig one is good.”

Kate Kraay, leads this tour of about 20 visitors. Buzzing about each step of the chocolate bar’s creation.

Kate Kraay: It's this process of slurping up the chocolate from the bottom, spraying it up and around the sides; this is the closest thing that we have to Willy Wonka’s waterfall of chocolate.

How did a company just four years old navigate through the recession? Vice President of Sales and Marketing Deb Music says one factor is the price.

Theo bars run about $3 a piece. That's proven to be not too high and not too low. Another ingredient to success is that Theo bills itself as the first organic, fair trade chocolate factory in the US. That plays especially well in the northwest.

Music says founder Joe Whinney's decision to relocate to Seattle from the east coast has been a golden ticket.

Deb Music: “I think our values at this point are very progressive and in line with a lot of people's values here and I think the company is inspiring because we're really trying to effect positive change in the world.”

Music says overall the company grew by 21 percent last year, despite the rough economy. And for the first part of this year Music says Theo has seen significant growth – around 25 percent – over 2009.

Curtis Vreeland is a confection industry analyst from Pennsylvania. He says while the chocolate industry isn't recession proof, it is recession resistant.

Curtis Vreeland: “The overall premium chocolate market is struggling, but they're layers in there which are doing well. And those would be where Theo is and those companies that are sort of in the gourmet section, but not the high-end.”

Another sweet spot for Theo is its identity.

Curtis Vreeland: Once you've bought into the ethics of those kind of bars – organic and fair trade – you're not going to shed your ethos in a recession. You may buy less. I think when the country comes out of the recession they'll be buying quite a bit more.

Back at the tour at Theo Chocolate, Hung Truong says it's worth the price.

Hung Truong: There's like a psychology thing there, where you might not be able to afford the best things all the time, but you can afford something that's really nice some times. And it's just like what $3 for a bar? You're treating yourself, and you're not breaking the bank.

By the end of the tour Truong is left with only one worry.

Hung Truong: I think those little kids disappeared. It's oddly like Charlie and the chocolate factory. Did one turn into a blueberry? What happened to them?

I'm Chantal Anderson reporting.

SXSW 2011 Panel Proposal: “Quitters Always Prosper” Please Vote!

I submitted a panel proposal to SXSW again this year entitled “Quitters Always Prosper: The Iterative Career Process.” Here's the proposal as seen on the official panel picker:

Quitters Always Prosper: The Iterative Career Process

You just graduated from college and started your first real job. But it isn't what you thought it was. Somehow, somewhere along the way, you made an error in judgment, or your company flat out lied to you about your job. What do you do?

Hear from a panel of young professionals who were in this same position and quit before they hit the one -year mark. They've since moved on to greener pastures and have found their true calling, or are at least a step closer. They are part of a larger movement who believe in an iterative career path.

Disillusioned employees: share your pain and ask the panel how and why they made their decision to quit. Learn the warning signs of a bad fit during the interview process and in the first few days on the job. Know that you aren't alone, and there's something you can do about it.

Employers: learn how to decrease new employee turnaround. Discover the best incentives to retain great talent. Learn when and when not to hire.

When the going gets tough, quit!

Questions Answered:

1. What are the warning signs before I accept a job that it is not a good fit?
2. What alternatives are there for reconciliation before sending in my resignation?
3. What should I do before quitting (e.g. securing a new job, etc)?
4. How do I explain my short stay to a potential new employer?
5. What should I learn from my bad experience, and how should I apply it to the next job?

Anime Nano iPhone App Update

My Anime Nano iPhone app was just approved again for the app store. “Approved again?” you ask? Yes. Here's the story.

I had a mobile startup a while back called Troubadour Mobile. While the company hasn't been operating for a while, I was using its iPhone developer account to mess around with submitting stuff to the app store. I wrote my Anime Nano app and it was pretty cool.

I wanted to start getting into other kinds of apps, and I wanted to integrate iAd with Anime Nano. To do this, I needed to make my own iPhone dev account because I didn't want to set up the taxes for a defunct company. I figured it would be a simple process to move an app from one owner to another, because it must happen all the time, right?

I sent in a request to move Anime Nano from Troubadour's account to my own personal dev account. That was around the beginning of July. I didn't get a reply until the beginning of August, more than a month later. Unfortunately, between the time I requested the move, my company's account expired (I wasn't going to keep paying $100 a year for an account we wouldn't use).

When the account expired, my original app was taken off of the iTunes App Store. After that happened I just submitted the application again under my own account with a slightly different name (Anime Nano!). Apparently, the “application transfer” doesn't really even transfer anything. Apple just asked me to remove one of my apps from sale and re-upload the binary. So I waited a month for nothing. This was pretty annoying, because if I had known earlier, I would've just done so myself. I don't know why I needed to wait a month to get those instructions.

Anyway, I submitted the app about a week ago and it was finally approved this afternoon. I'm happy to say that the iAds work and they look pretty neat.

Anyway, if you haven't gotten it yet (and actually, if you downloaded it before), go get Anime Nano! If you have the old version, iTunes won't know when it's updated unless you get the new version.

Ingrid Michaelson at The Ark, Ann Arbor 8/9/10

I went to see Ingrid Michaelson with my .gf at The Ark in Ann Arbor on August 9th, 2010. This was the third time I've seen her in concert, which is the most times I've seen anyone in concert, I think. Besides the band I was in myself, which doesn't count.

I had recently seen her and the band in Seattle in October last year. I was hoping there'd be a lot of new material, but for the most part it was a lot of songs from her latest two albums, Everybody and Be Okay/Girls and Boys. She played one new song called “Parachute” that was catchy.

As usual, Ingrid and the band came off as genuinely having a good time. I think it helped that this was a fan show (they pre-sold out to the fan email list) and they had been opening for a band so no one knew who they were for the past few shows. As with any live show, the best parts are when the band does something unexpected. In this show, they mixed in the chorus from Poker Face into Soldier (I think they might've done that last time, too), did a cover of Britney Spears' Toxic as a last song (before they left for an encore) and also played a punky fast version of The Way I Am as their real last song (which they also played at normal speed earlier in the show).

Overall, It was a really fun show. Ingrid and the band really have a good time, and it rubs off on the fans, especially in a small venue like The Ark. Hopefully a new album is on the way. I'd like to hear more new material next time.

Indian Pizza Hut Spam

I got this spam in my email box from Pizza Hut India:

I did not realize there were Pizza Huts in India. They appear to be marvelous institutions. There appears to be dancing and “Magic Times” to be had.

I'll make a point to try and visit Pizza Hut next time I am in India. Which is likely never.